Privacy Policy
This privacy policy explains how I, Stefanie Mellano, use the personal data I collect from you when you use my website.
What data do I collect?
I collect the following data:
- Name and surname
- Email address
- Any other personal information you send directly to me
How do I collect your data?
You directly provide me with most of the data I collect. I collect data and process data when you:
- Use or view my website via your browser’s cookies
- Contact me about my services
Legal Basis for Processing
I process your personal data based on the following legal grounds:
- Contract execution (when providing translation services)
- Legal obligations (for billing and tax purposes)
- Legitimate interests (for communication and business development)
How will I use your data?
I collect your data so that I can:
- Identify you correctly when you contact me
- Respond to your request and provide the information requested
- Provide you with the services requested
- Invoice you
How do I store your data and security measures?
Your information is protected through:
- End-to-end encryption for data transmission
- Regular security updates and patches
- Restricted access controls
- Regular backup procedures
- Secure disposal of outdated data
Your data is stored securely on a password-protected laptop and a password-protected external hard disk. It is also stored in our email exchanges.
Data Retention Periods
I retain your personal data for the following periods:
- Service-related communications: 3 years from last interaction
- Billing information: 10 years (as required by Italian law)
- Website analytics: 14 months
International Data Transfers
Your personal data is stored on servers located within the European Union. In case of necessary transfers outside the EU/EEA, appropriate safeguards are implemented through Standard Contractual Clauses.
What are your data protection rights?
I want you to be fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. I will respond to such requests within 30 days.
- The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request me to complete the information you believe is incomplete.
- The right to erasure – You have the right to request that I erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to my processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that I transfer the data I have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact me at sm@stefaniemellano.com. I will respond to your request within 30 days.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit my website, I may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do I use cookies?
My website uses cookies to improve your experience on my website.
What types of cookies do I use?
My website uses:
- Functionality cookies – These cookies allow my website to remember choices you make (such as your language preference or the region you are in) and provide enhanced features. These cookies remain on your device for 12 months.
- Analytics cookies – These cookies help me understand how visitors interact with my website by collecting and reporting information anonymously. These cookies remain on your device for 14 months.
How to manage cookies
You can set your browser not to accept cookies. However, some website features may not function as a result. You can delete cookies at any time through your browser settings.
Privacy policies of other websites
My website contains links to other websites. This privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.
Changes to my privacy policy
I keep my privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 19th November 2024.
How to contact me
If you have any questions about this privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me at:
Email: sm@stefaniemellano.com
I will respond to all legitimate requests within 30 days.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that I have not addressed your concern in a satisfactory manner, you may contact the Italian Data Protection Authority (Garante per la protezione dei dati personali):
Piazza Venezia 11 – 00187 Roma (Italy)
Phone: +39 06.696771
Email: protocollo@gpdp.it
